CEO Evan Beard told the 2,000-person standing-room-only crowd at his Automate keynote address in June that Standard Bots is on pace to ship 10% of all U.S. industrial robot deployments by the end of 2027.
"Part of the reason for our growth rate is because we really care," he said. "The company that we're trying to build is not just a company that's going to be at the forefront of technology, because we're going to stay there for sure. But it's a company that really cares. We care deeply about our customers' problems. Your problems are our problems."
He made two announcements to reinforce this commitment.
- 24/7 support — We're launching 24/7 in-app chat support, and if you need to escalate for more help, you will get a call from our team.
- 3-year warranty — If you have one of our robots, we're taking our warranty from one year to three years. We believe this is the best warranty for any collaborative robot in the field.
We're thrilled to launch these service and support upgrades with our major software release this fall. We will share more details on what customers can expect here soon.
We're still just getting started at Standard Bots, and we can't wait to work with you.
With Standard Bots, you can say yes to more. Please schedule a call with our team to discuss.
